Your Privacy Rights
Last Updated: January 15, 2026
Introduction and Scope
Allojja Ltda ("Allojja," "we," "us," or "our") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website allojjaa.com or use our services. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
Business Information and Contact Details
Allojja Ltda is a Brazilian limited company operating under the following business details:
- Company Name: Allojja Ltda
- CNPJ: 48984228000190
- Address: Avenida Paulista 1471, São Paulo, SP 01311927, Brazil
- Email: [email protected]
- Phone: +16825612749
Information We Collect
We collect various types of information to provide and improve our services to you. This includes personal information you voluntarily provide, technical data automatically collected, and information from third-party sources. The categories of information we collect include:
- Personal identifiers such as name, email address, phone number, and postal address
- Account credentials and authentication information
- Payment and billing information
- Device information, IP addresses, and browser characteristics
- Usage patterns, preferences, and interaction data
- Location data when permitted by your device settings
- Communications and correspondence with our support team
SMS Communications and TCPA Compliance
By providing your mobile phone number and consenting to receive SMS messages from Allojja, you agree to receive text messages related to our services, including promotional offers, account notifications, and service updates. You may receive up to 4 messages per week. Message and data rates may apply based on your mobile carrier's plan. Carriers are not liable for delayed or undelivered messages.
- To opt out of SMS communications, reply STOP to any message
- For help or support, reply HELP to any message
- Consent to receive SMS messages is not required for purchase
- We comply with the Telephone Consumer Protection Act (TCPA) and related regulations
- Message frequency may vary based on your interaction with our services
Cookies and Tracking Technologies
Our website employs cookies, web beacons, and similar tracking technologies to enhance your browsing experience and collect information about how you use our services. These technologies help us remember your preferences, analyze site traffic, and provide personalized content. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device for a specified period.
- Essential cookies necessary for website functionality
- Analytics cookies to understand user behavior and improve our services
- Marketing cookies for targeted advertising and promotional purposes
- Third-party cookies from integrated services and partners
- You can control cookie preferences through your browser settings
How We Use Your Information
The information we collect serves multiple purposes in delivering, maintaining, and improving our services. We process your personal data based on legitimate business interests, contractual necessity, legal compliance, and your consent where applicable. Our primary uses of your information include:
- Providing, operating, and maintaining our services and platform
- Processing transactions and managing your account
- Communicating with you about services, updates, and promotional offers
- Personalizing your experience and improving our offerings
- Conducting analytics and research to enhance user satisfaction
- Ensuring security, preventing fraud, and maintaining platform integrity
- Complying with legal obligations and regulatory requirements
Data Security Measures
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards designed to maintain the confidentiality, integrity, and availability of your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
- Encryption of sensitive data both in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms for authorized personnel
- Employee training on data protection and security best practices
- Incident response procedures for potential security breaches
- Regular updates and patches to security systems and software
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to unaffiliated third parties for their marketing purposes. However, we may share your information in specific circumstances that are necessary for our business operations, legal compliance, or service provision. When we do share information, we ensure appropriate safeguards are in place to protect your privacy.
- Service providers and vendors who assist in our operations
- Business partners for joint services or integrated offerings
- Legal authorities when required by law or to protect rights and safety
- Potential buyers or investors in case of business transactions
- Affiliated companies within our corporate structure
- With your explicit consent for specific purposes
Children's Privacy Protection
Allojja is committed to protecting the privacy of children and complying with applicable laws regarding minors. Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information from our records.
- We do not knowingly target advertising to children under 13
- Parents or guardians may contact us to review or delete their child's information
- We encourage parents to monitor their children's online activities
- Special protections apply to users between 13 and 18 years of age
- We comply with COPPA and other relevant child privacy regulations
California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act regarding your personal information. These rights allow you to understand and control how we collect, use, and share your personal data. We are committed to honoring these rights and providing transparent information about our data practices.
- Right to know what personal information we collect, use, disclose, and sell
- Right to delete personal information we have collected about you
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your CCPA rights
- Right to request specific pieces of personal information we hold
- To exercise these rights, contact us at [email protected]
Data Retention Policies
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Our retention periods vary depending on the type of information and the specific use case, taking into account legal requirements, business needs, and your preferences.
- Account information retained while your account is active
- Transaction records kept for tax and accounting purposes
- Communications stored based on business necessity
- Analytics data aggregated and anonymized for research
- Legal compliance data retained per regulatory requirements
- Inactive account data subject to scheduled deletion procedures
International Data Transfers
As a global service provider, we may transfer your personal information across international borders to countries that may have different data protection laws than your jurisdiction. We ensure that any international transfers comply with applicable privacy laws and include appropriate safeguards to protect your personal information during such transfers.
- Transfers based on adequacy decisions by relevant authorities
- Standard contractual clauses for data protection
- Binding corporate rules for intra-group transfers
- Your explicit consent for specific transfers when required
- Compliance with Brazilian General Data Protection Law (LGPD)
Your Privacy Rights and Choices
You have various rights and choices regarding your personal information and how we process it. We respect your privacy preferences and provide mechanisms for you to exercise control over your data. These rights may vary depending on your jurisdiction and applicable privacy laws.
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your personal information
- Object to certain processing activities
- Data portability for your personal information
- Withdraw consent for specific processing purposes
- Lodge complaints with relevant supervisory authorities
Third-Party Services and Links
Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Allojja. We also integrate with various third-party service providers to enhance our platform functionality. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices.
- Social media platforms and sharing features
- Payment processors and financial service providers
- Analytics and marketing service providers
- Cloud storage and infrastructure services
- Customer